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I was positively impressed with Tonys approach. He kept the team engaged throughout the 2 days and delivered a course in an enjoyable manner that not only introduced the right tools but also inspired the team to be better. I would recommend Tony to any retail company that wants to improve their customer service standards, increase their average order value and increase customer retention.
Paolo Cimbri - Oakley EMEA – Retail Operations Manager -
We were very impressed with the professionalism and enthusiasm that Sales Doctor brought to the table. All our delegates thoroughly enjoyed the training and it is making a huge difference to our business. The creativity, motivation and attention to detail by the trainers transformed a difficult subject into something enjoyable and commercially successful.
Stuart Leckie, Head of Sales -
We hired Tony for Sales Training and he came up with a course that met our expectations and delivered the results which helped the sales team go from good to great. I would highly recommend Tony and Sales Doctor, for the methods they use, the cost effective nature of their offerings and above all the professionalism which they adopt every step of the way
Andy Thorne, Business Development Manager -
As an expanding stock broking firm, we asked Boyd at Sales Doctor to help us improve team management skills and sales techniques.Boyd proved to be invaluable to our firm by increasing our confidence, abilities and sales figures. We found it most appropriate that Boyd spent time on pragmatic quantitative and qualitative evaluation of our business before creating a bespoke, unique training package for us.
James Almond - Head of Equity Sales -
Sales Doctor has a very unique style that really benefited my whole sales team. They have a hands on approach that has allowed my sales consultants to be far better equipped to deal with the realities of sales in today's market. They give real answers, rather than work on theory.
They took time to understand my business and we feel they are an integral part of the team and will help our plans for growth.
Alistair Powell - CEO of 7CI -
Boyd came in to us with a very specific project. We are delighted with the progress our people have made since the training and turnover has gone up. The fact that Boyd has been here with our people on a regular basis works for us and we found the training fun, very interesting but totally devoted to our business.
Marc Meltzer - Director -
An excellent and refreshingly different approach to sales training, especially for those with experience already. The team thoroughly enjoyed both days. The practical nature of the training made all the difference. Real answers to real problems.
Nick Leach - Director -
Sales Doctor's training was exceptional. It provided a solid sales structure for the sales team to follow, and implemented new techniques for them to use. The training was entirely tailored to our business; it really helped deal with my sales people's daily issues and overcome any areas of concern. We saw an immediate rise in motivation and productivity after the training, and we're now starting to see a significant increase in business.
Mitchell Feldman - Managing Director -
DLG asked Sales Doctor to work with our direct sales team to construct a back to basics course to instil some structure and consistency in to our sales process. The fact the course was bespoke and that Boyd was so obviously experienced in our industry made the session extremely beneficial as the team were given real insight in to a customer's perspective as well as that of the sales person.
Managing Director -
Sales Doctor’s training was incredible from beginning to end. I loved the fact Tony carried out mystery calls before he started training my team so he knew areas to work on. His hands on approach seemed to work so well with my team and I am already starting to see results.
Rick Heap – Sales Manager -
We chose Sales Doctor due to their professionalism and understanding of our business. Their training exceeded all our expectations, it was totally tailored around our needs and my team said it was the best sales training they had ever been on.
Andrea King – Deputy Managing Director -
The best face to face sales training course I have ever sent my team on. They felt it was so useful as it gave real answers to real life situations. Since the training I have seen an enormous improvement in how they deal with customers in terms of the service they provide and their up selling techniques. I would recommend Sales Doctor to any retail company.
Brad Rosen - Managing Director -
This was one of the most useful and relevant sales programmes the team have been involved in. Realistic and practical advice, delivered in a engaging and motivating way. The team have been using the techniques learned and so far they are proving extremely effective in many situations. We would highly recommend this programme to other providers looking to increase business.
Claire McGuiness – Head of HR
