RETAIL SALES TRAINING

Our retail sales training course will help you to:

Increase average transaction values
Increase your conversions
Gain returning customers
Increase sales people's efficiency
Grow your business

Course Content

Our retail sales training course includes everything you will ever need to know to help you become a leading retail sales professional. Including:

How to approach the customer
How to ask the correct questions
How to go the extra mile

Click here to view the full course outline

Aimed At

Our retail sales training course is aimed at the following audience:

Retail professionals
Retail Managers
New retail staff
Junior/Middle/Senior managers

Click here to view the full course outline

Course Outcomes

By the end of our retail sales training course you will be equiped with the skills to:

Know how to turn a browser into a buyer
Learn how to cross sell and up sell in a consultative manner

Click here to view the full course outline

Course Information

Group size: 2 – 12
Duration: 2 days
Venue: At your offices or choose one of ours

Click here to view the full course outline

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QUICK QUOTE REQUEST

Looking for a bespoke retail sales training course that exactly fits your unique needs? Simply fill in the form below and we will contact you to provide a quote within 24 hours.

  • A video testimonial from Jayex Technology after enjoying their telesales training course. Following on from their previous telesales training course delivered by the Sales Doctor they have already seen a 40% increase in business growth.

    Testimonial by Ian Welford, Sales Manager
  • A video testimonial from UCS International Logistics after enjoying their sales training course. Following on from their sales training course delivered by the Sales Doctor they have already seen a 300% increase in their appointment conversion rates.

    Testimonial by James Hall, Senior Sales Consultant
  • A video testimonial from Top Gear Recruitment after enjoying their telesales training course. Following on from their previous telesales training course delivered by the Sales Doctor they have already seen a big increase in their conversion rates.

    Testimonial by Tina Storey, HR Director
  • A video testimonial from Contract Business Blinds after enjoying their telesales training course. Following on from their previous telesales training course delivered by the Sales Doctor they have already seen a 100% increase in their conversion rates.

    Testimonial by Alexandra Mackey, Managing Director
  • Oakley Logo

    I was positively impressed with Tonys approach. He kept the team engaged throughout the 2 days and delivered a course in an enjoyable manner that not only introduced the right tools but also inspired the team to be better. I would recommend Tony to any retail company that wants to improve their customer service standards, increase their average order value and increase customer retention.

    Paolo Cimbri - Oakley EMEA – Retail Operations Manager
  • Jurys Logo

    We were very impressed with the professionalism and enthusiasm that Sales Doctor brought to the table. All our delegates thoroughly enjoyed the training and it is making a huge difference to our business. The creativity, motivation and attention to detail by the trainers transformed a difficult subject into something enjoyable and commercially successful.

    Stuart Leckie, Head of Sales
  • Dukes of London Logo

    We hired Tony for Sales Training and he came up with a course that met our expectations and delivered the results which helped the sales team go from good to great. I would highly recommend Tony and Sales Doctor, for the methods they use, the cost effective nature of their offerings and above all the professionalism which they adopt every step of the way

    Andy Thorne, Business Development Manager
  • Cornhill Logo

    As an expanding stock broking firm, we asked Boyd at Sales Doctor to help us improve team management skills and sales techniques.Boyd proved to be invaluable to our firm by increasing our confidence, abilities and sales figures. We found it most appropriate that Boyd spent time on pragmatic quantitative and qualitative evaluation of our business before creating a bespoke, unique training package for us.

    James Almond - Head of Equity Sales
  • 7CI Logo

    Sales Doctor has a very unique style that really benefited my whole sales team. They have a hands on approach that has allowed my sales consultants to be far better equipped to deal with the realities of sales in today's market. They give real answers, rather than work on theory.

    They took time to understand my business and we feel they are an integral part of the team and will help our plans for growth.

    Alistair Powell - CEO of 7CI
  • Greene Co Logo

    Boyd came in to us with a very specific project. We are delighted with the progress our people have made since the training and turnover has gone up. The fact that Boyd has been here with our people on a regular basis works for us and we found the training fun, very interesting but totally devoted to our business.

    Marc Meltzer - Director
  • Athena Logo

    An excellent and refreshingly different approach to sales training, especially for those with experience already. The team thoroughly enjoyed both days. The practical nature of the training made all the difference. Real answers to real problems.

    Nick Leach - Director
  • Internet Group Logo

    Sales Doctor's training was exceptional. It provided a solid sales structure for the sales team to follow, and implemented new techniques for them to use. The training was entirely tailored to our business; it really helped deal with my sales people's daily issues and overcome any areas of concern. We saw an immediate rise in motivation and productivity after the training, and we're now starting to see a significant increase in business.

    Mitchell Feldman - Managing Director
  • DLG Logo

    DLG asked Sales Doctor to work with our direct sales team to construct a back to basics course to instil some structure and consistency in to our sales process. The fact the course was bespoke and that Boyd was so obviously experienced in our industry made the session extremely beneficial as the team were given real insight in to a customer's perspective as well as that of the sales person.

    Managing Director
  • Cirrus Research Logo

    Sales Doctor’s training was incredible from beginning to end. I loved the fact Tony carried out mystery calls before he started training my team so he knew areas to work on. His hands on approach seemed to work so well with my team and I am already starting to see results.

    Rick Heap – Sales Manager
  • Mercury Direct Logo

    We chose Sales Doctor due to their professionalism and understanding of our business. Their training exceeded all our expectations, it was totally tailored around our needs and my team said it was the best sales training they had ever been on.

    Andrea King – Deputy Managing Director
  • Suited Booted Logo

    The best face to face sales training course I have ever sent my team on. They felt it was so useful as it gave real answers to real life situations. Since the training I have seen an enormous improvement in how they deal with customers in terms of the service they provide and their up selling techniques. I would recommend Sales Doctor to any retail company.

    Brad Rosen - Managing Director
  • Lakes Workforce Logo

    This was one of the most useful and relevant sales programmes the team have been involved in. Realistic and practical advice, delivered in a engaging and motivating way. The team have been using the techniques learned and so far they are proving extremely effective in many situations. We would highly recommend this programme to other providers looking to increase business.

    Claire McGuiness – Head of HR
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Featured Course:
Sales Training

Effective sales training is crucial for any commercial business, whether you are selling a product or making a presentation to win a contract.

At Sales Doctor we don’t shoehorn you into rigidly designed sales training courses that may not suit your business. We offer bespoke sales training, customised for each of our clients.

By working with Sales Doctor, you can learn about selling in many different situations by investing in any of the following courses:

Telesales Training, Field Sales Training, Exhibition Training, Presentation Training and many more

Retail Sales Training Course
Quick Tips

Be aware of what products complement each other so when a customer goes to buy something you can use the Amazon technique to explain customers who have bought A, have benefited from B and C.

This will increase your average order value and turn you from an order taker to a recommender. Give the customer a wow experience.

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